Our Portfolio.
Explore our portfolio of scalable platforms, resilient architectures, and transformative implementations built for global enterprise scale.
Ecosystem
Sectors we serve
Aviation & Transportation· Enterprise IT· Enterprise Operations· Financial Services· Healthcare· Healthcare Technology· IT Services & Technology· Insurance· Legal Services· Logistics· Manufacturing· Media & Content· Public Sector· Retail· Technology· Telecommunications· Utilities & Infrastructure
Selected Projects
Representative delivery samples
Field Service Automation
Implemented ServiceNow Field Service Management (FSM) to support field inspection operations, enabling technicians to capture assessment data and images directly via mobile devices. Service impact: Digitized and standardized the inspection process.
Employee Service Experience
Redesigned the Employee Service Portal (ESC) for a major aviation group to improve usability, service discoverability, and communication consistency. Service impact: Significantly improved user experience with a modern, intuitive design.
Multi-Tenant CSM Portal
Configured multi-tenant portal access, custom delegation widgets, and dynamic email branding to improve external customer experience and internal Service Desk operations. Service impact: Empowered external customers to manage delegations self-service, reducing ticket volume.
All Projects
IT Asset Management Automation
Enhanced HAM and SAM workflows to automate software entitlement creation, improve audit monitoring, and restructure the Employee Service Portal for IT asset requests. Service impact: Enabled analysts to correct entitlement gaps without recreating records, preserving historical data.
Automated HR Document Management
Engineered a highly automated HR Document Management System to generate complex German onboarding documents and coordinate DocuSign e-signatures seamlessly. Service impact: Reduced document creation time from 30 minutes to seconds (1 form submission generates all 9 documents).
Asset Data Migration & CMDB Implementation
Migrated legacy Excel-based asset inventories into a centralized ServiceNow CMDB, establishing robust data validation and lifecycle tracking. Service impact: Successfully transitioned the firm off manual spreadsheets to a centralized, relational CMDB.
Mission-Critical Major Incident Management
Implemented rigorous Major Incident Management and SLA tracking for a high-stakes emergency services network, ensuring absolute platform reliability and rapid response times. Service impact: Established clear, governed visibility and response protocols for critical major incidents.
SaaS CRM Engine
High-performance CRM with role-based access, real-time sync, and advanced analytics. Handles 10M+ records with sub-second query performance and 99.99% availability. Platform impact: System handles 10 million records with sub-second query times.
Intelligent Logistics Grid
Intelligent route optimization platform using predictive analytics and machine learning to minimize delivery latency. Reduced fuel costs by 25% and improved on-time delivery rates to 98%.
Enterprise Marketplace
Scalable e-commerce platform with multi-vendor support, payment gateway integration, and inventory management. Processes 50K+ transactions daily with zero downtime during peak seasons. Platform impact: Platform handles 50,000+ transactions daily without performance issues.
Telegram Ops Assistant
Built a Telegram assistant that automates operational tasks such as email actions and Shopify analytics through voice or text commands. Platform impact: Reduced repetitive admin operations by 65% across pilot teams.
YouTube Content Automation Pipeline
Engineered a fully automated YouTube pipeline for idea generation, script writing, voiceover, thumbnail creation, and publishing. Platform impact: Cut end-to-end production time from days to hours for standard content formats.
Regulated B2B API Platform
A single, governed front door for partner and internal integrations on Azure—API Management, OAuth2, and full request tracing for audits. Reduced partner onboarding from weeks to days and improved slowest-case (p99) API latency by 42% after cutover.
Claims Intake & Triage Platform
Digital-first insurance claim intake (first notice of loss) plus an adjuster workbench—replacing paper, PDFs, and shared inboxes. Improved straight-through processing for simple claims by 31% and cut average triage time from 4.2 hours to under 90 minutes.
Manufacturing ERP & WMS Bridge
Reliable messaging between a new cloud warehouse system (WMS) and an older on-prem ERP so orders, picks, and shipments stay in sync without spreadsheet fixes. Reduced order acknowledgment errors from 2.3% to under 0.2% and eliminated most overnight reconciliation batches.
Unified Retail Metrics & APIs
One agreed definition of sales, inventory, and margin for merchandising and finance—delivered through versioned APIs instead of ad hoc Snowflake queries. Enabled self-serve reporting for 120+ analysts and cut duplicate exploratory warehouse spend by 28% in two quarters.
ServiceNow Report Automation Engine
Automated ServiceNow report generation using parameter-driven n8n workflows and ServiceNow REST APIs. Service impact: Reduced report provisioning time by over 70% for recurring requests.
Fintech Mobile Suite
Biometric-secured banking application with real-time transaction processing, multi-currency support, and advanced fraud detection. Serves 500K+ active users with 99.9% uptime. Product impact: App crashes reduced from weekly to less than 0.1% of sessions.
Field Service & Inspection Mobile
Offline-first React Native app for technicians capturing inspections, photos, and digital sign-offs in low-connectivity areas. Reduced same-day work-order completion time by 22% and cut rework visits attributed to incomplete paperwork by 41%.
Patient App: Scheduling, Intake & Messaging
Consumer Flutter app for booking, reminders, pre-visit questionnaires, and secure messaging—integrated through existing middleware without replacing the EHR. Improved completed pre-visit intake by 36% and reduced no-show rate for eligible appointment types by 19%.
Store Associate Productivity Suite
Native iOS and Android apps for store associates: stock lookup, buy-online-pickup-in-store (BOPIS) handoff, and cycle counts—with reliable camera and Bluetooth scanner support. Reduced average lookup time from minutes to seconds and improved BOPIS accuracy to 99.2% in pilot stores.
AR Shelf Layout & Store Audit Pilot
Store pilots used phone cameras and AR to check shelf layout against approved planograms (shelf diagrams), before expanding chain-wide. Reduced merchandising audit failures by 27% in trial stores and shortened reset verification time by roughly 35%.
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